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Terms + conditions
Approval Process
Once approved, Surterre will print or outsource the printing. Production may take 2-3 business days or longer, depending on the item requested.
No Control Over Delays
Surterre isn't responsible for delays once the item is with a third-party printer.
No Changes After Approval
I'm fully responsible for any issues (like misspellings or poor image quality) once I've approved the material. Surterre won't make changes or corrections.
Non-Printed Processing Fee
In instances where design services are required for materials not subjected to in-house printing, a processing fee of $20 per item will be imposed.
Cancellation Policy
Should you elect to cancel the request subsequent to the initiation of the design process, a cancellation fee of $5 will be levied.